
State Farm® Insurance Agent Derek Thomas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jim Killen
April 19, 2025
"I met with Katherine Sugrue at Derek Thomas State Farm Agency today to comprehensively review all of my insurance coverages (I've been a State Farm customer for decades.). Very successful meeting in that I always learn a lot from Katherine, who has always been very pleasantly proficient and knowledgeable. As usual, I left our meeting feeling a lot better about my choices than before the meeting. Thank you very much Katherine."
Stephen Kumher
April 14, 2025
"I just had a review from Gloria at State Farm office and she was very helpful and so pleasant to work with and answered all my questions also checked on something and got back to me in a timely manner Thank you Gloria"
"Hi Stephen, thank you for the review. We appreciate your business - Derek Thomas"
angela
April 4, 2025
"Gloria contacted me about a review of my insurance. She was so incredibly nice, thorough, and pleasant to work with. She answered the questions I had, and was very helpful. Thank you Gloria!"
"Angela, thank you for letting Gloria review your insurance. I'm glad she could help! I don't know who the pup is in your profile picture, but tell them our office pup, Archie, says hi! - Derek Thomas"
Lisa Wolf
April 2, 2025
"Katherine is excellent! So very helpful!"
"Hi Lisa, we agree - Katherine is excellent! We appreciate your business. Thank you for trusting us with your insurance needs! - Derek Thomas"
Denise McKeown
April 1, 2025
"Katherine has been so helpful with my policy. Keeping me in the know about my coverage. Just a great person to talk with about this. It’s been an absolute pleasure to have such great help. Gloria is awesome as well."
"Denise, thank you for your kind words about both Katherine and Gloria. We all appreciate your business. Thanks for letting us keep you in the know! - Derek Thomas"
Brenda Bacon
March 26, 2025
"Lauren Lowell at the Derek Thomas state farm agency is wonderful. Very helpful and they explain everything to you. I highly recommend them."
"Lauren IS wonderful, we agree, and I'm so happy she could help with your insurance needs. Welcome to State Farm Olympia! - Derek Thomas"
Margie and Peter Wyeth
March 24, 2025
"Katherine contacted us to suggest a review of our home insurance. It was very useful and she has been very helpful in answering our questions."
"Given how quickly things can change, regular reviews are so important. Thank you for trusting us with your home insurance! - Derek Thomas"
Gary Wengenroth
March 21, 2025
"This is a great office with grear inside people to work with. I have been with this State Farm office for over 20 years and with State Farm for over 40 year."
"20 years is amazing, thank you for your business! Here's to the next 20! - Derek Thomas"
Kevin Krueger
March 18, 2025
"Gloria was quite helpful in reviewing our coverage and addressing our insurance needs. We are happy to continue to work with her."
"Gloria is the best, and I'm glad she could help. We appreciate you and your family. Thank you for your business! - Derek Thomas"
Kledi
March 13, 2025
"I had an outstanding experience with Lauren! She not only saved me a significant amount of money with better coverage, but she also made the entire transition for both my car and home insurance incredibly smooth and easy. Lauren truly went above and beyond to ensure everything was handled with care. She’s definitely a rockstar in my book. Thank you, Lauren, for all your help!"
"Thank you for your kind words! Lauren IS a rockstar and I'm so glad she could help you both save money AND get better coverage. Welcome to State Farm Olympia! We appreciate your business! - Derek Thomas"
David Deitz
March 6, 2025
"Lauren did a great job getting me a quote for a new policy on my RV. She was very efficient and responded quickly to my emails when I had additional questions. She expeditiously set up my new policy when I decided to move forward with State Farm. A very pleasant experience overall."
"Hi David, welcome to State Farm Olympia, and thank you for your kind words about Lauren. She is great! Enjoy all those travels in your RV! - Derek Thomas"
John Yarnell
March 4, 2025
"Katherine I Sugrue Has always been a great help with my insurance needs. All I need to do is call and she normally has the answer for me right away. State Farm has been very helpful United States. Ene"
"John, thank you for your kind words about Katherine. She really is a great help! We appreciate you! - Derek Thomas"
Vicki LaRitz
March 4, 2025
"Gloria was very helpful and pleasant to deal with today. I highly recommend her."
"Hi Vicki, thank you for your kind words. I'm glad Gloria was able to help! We appreciate your business! - Derek Thomas"
Jonathan Halling
March 3, 2025
"A very smooth transfer for both cars and house insurance. Lauren was exceptional with her level of service. Pleasant, personable and efficient, everything you need from an insurance broker If there had been 6 stars I would have clicked it!"
"Hi Jonathan, what kind words. Thank for you the SIX stars! And welcome to State Farm Olympia. We appreciate you! - Derek Thomas"
Trina Venard
February 22, 2025
"Lauren is wonderful. She was very friendly and patient throughout the process. Highly recommend!"
"Trina, thank you for your kind words about Lauren! She is great, and we really appreciate you giving her an opportunity to earn your business. Welcome to State Farm! - Derek"
Joseph Knutson
November 18, 2024
"Having dealt with insurance companies from across the country, it was very refreshing to deal with Derek Thomas-State Farm. Upon asking for an online quote, Lauren contacted me and made the process a breeze. Lauren was very easy to work with, and took the time to answer all my questions. Very happy I made the switch."
"Hi Joseph, that's amazing to hear! Thank you for giving us the opportunity to earn your business. Lauren is amazing and I'll be sure to share your kind words. Welcome to State Farm Olympia! - Derek Thomas"
Lawrence Sullivan
November 7, 2024
"I can’t say enough good things about the staff that work in the this office, especially Gloria and Katherine. They have provided excellent support and advocated for me on multiple occasions over the years. It really does make a difference when your agent is on your side and it is very clear that Gloria and Katherine care about their customers. I highly recommend them to anyone looking for a supportive insurance agency."
"Lawrence, I 100% agree! While we won't always be able to change things, we will always be here to advocate for you and provide the service you deserve. Both Gloria and Katherine are amazing, and we are so happy you trust us with your business! - Derek Thomas"
Chau Huynh
October 11, 2024
"We have been so pleases with the service. Katherine was so helpful with our windshield claim. Everything got resolved in one day!"
"Claims are never fun, but I am so happy Katherine could make the process so smooth. One day is amazing! We appreciate you and thank you for your business! - Derek Thomas"
Carolyn Heater
October 10, 2024
"Every question I have gets answered in a timely manner and I always feel I get great service, I have worked with Katherine for years at this office and even with bill retiring I feel it was a great transition to Derek taking over thank you all for your help every time I need it"
"Hi Carolyn, we are so thankful for your business and we appreciate the opportunity to serve you! Dealing with insurance can sometimes feel like a hassle - I'm glad the team makes it easy on you! - Derek Thomas"
Jeffery Pettit
October 8, 2024
"Loren Lowell is very professional and very helpful she got me transferred and set up easy peasy. Thank you Loren."
"Jeffery, thank you for your review. I'm so glad Lauren could help - easy-peasy is how it's done! Welcome to our office! - Derek Thomas"
Jory
October 4, 2024
"I was helped by a nice woman named Lauren, I don't think you could find better customer service than her. 5/5"
"Lauren is a great member of our team. 5/5 for sure! Thank you for trusting us with your insurance needs. Welcome to the State Farm family! - Derek Thomas"
patrick lawler
September 30, 2024
"We are switching from another company and Lauren was extremely friendly and helpful in working through the various options and setting up our new policies. Great experience"
"When it comes to insurance, you're right, there are so many options. We're just glad you chose State Farm Olympia, and we're glad we could talk through the options that made the most sense for you! - Derek Thomas"
Sara Brandonisio
September 25, 2024
"Lauren was so kind, patient and helpful in getting my plan set up! 10/10!"
"Those words are so important when it comes to your insurance agency - kind, patient, helpful. And they are all true of Lauren, for sure! Thank you for your review, and your business! - Derek Thomas"
Tim Arnold
September 4, 2024
"Very courteous and super helpful I always trust Gloria to provide excellent and knowledgeable service."
"Tim, thank you for your kind words and the 5-star rating! I'm glad to hear that Gloria has been providing you with excellent and knowledgeable service. We appreciate your business. If you ever need further assistance, we're here to help! - Derek Thomas"
Macel Reising
July 23, 2024
"I worked with Lauren to switch my policy when I moved. She helped make this process extremely easy! Thanks Lauren!"
"Hi Macel, and welcome to Olympia! I'm so glad Lauren was able to help with your car insurance. We appreciate your business and are so happy to welcome you to our office! - Derek Thomas"